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Unlocking communications
to secure
customer ties

At the heart of Ubona lies our earnest desire to be the most-loved and most-innovative company in customer experience solutions. That’s our raison d’être.

Flash back to 2008

We start a new chapter with our vision to innovate a medium for customers to discover and interact with the world of services around them using basic phones. We break new ground and delight our customers.
Our connection with end users has only grown deeper ever since.
At the heart of Ubona lies our earnest desire to be the most-loved and the most-innovative company in customer experience solutions. That’s our raison d’être.

Flash back to 2008

We start a new chapter with our vision to innovate a medium for customers to discover and interact with the world of services around them using basic phones. We break new ground and delight our customers.
Our connection with end users has only grown deeper ever since.
TOIBG_2008_9_13_26_UBONA

Some facts and firsts

Over the years, we have amassed intellectual property in speech recognition and earned the competitive edge for our ability to support all major Indian languages. We have extended our expertise to music fingerprinting, user profiling, voice biometrics, and recommendation engine. Pivoting from D2C to B2B, we have deployed our search and discovery platform with leading mobile operators in India. One of the highlights is securing the No. 1 position with our song-catcher in inbound consumer acquisition channel for caller ringback tone.
Taking the next leap, we have built a scalable and deeply integrated cloud telephony system that automates contact center use cases. Our ultra-modern and user-friendly solutions are used by large enterprises in ecommerce, fintech, and logistics. In this category, we have the distinction of launching the first-ever innovative multimedia (voice, data, and video) contact center and campaign solutions for consumer acquisition, service provisioning, and payment.
Our relentless efforts in managing user interactions and studying the market’s growing needs fuel our flexible and dynamic contact center infrastructure that caters to today’s demanding customers.

Mission unstoppable

Our passion for innovation is insatiable. We are committed to solving the challenges faced by next-generation customers.
It is our mission to enable your new-age enterprise to deliver exceptional customer experience time and again.

Team

Our top management comprises proven motivators with a rich history of creating value, intellectual property, and patents. They offer extensive industry experience and empower with actionable insight.
With 100 years of cumulative experience, our management team brings to the table their expertise of implementing large carrier class projects across the globe.
Our work culture infuses camaraderie, fun, and respect for all. We believe in fostering an environment that promotes continuous learning and provides everyone with equal opportunity to work on real-life scalable applications.
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Ubona could be your next destination

If you want to join us in reimagining the future of customer communications, write to us at careers@ubona.com