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    or call us at +91.80.6456 3802

Customer Self ServiceCustomer Self ServiceCustomer Self ServiceCustomer Self ServiceCustomer Self Service
 

 

While your consumers delight in this elevated service experience, your business derives
host of benefits:

 

Your customer will delight in an unbelievably enhanced user-experience – simpler and more effective ways of getting information, transacting, and getting things done. With Ubona, you give your consumers a compelling reason to stay loyal to your company and its business.

 

Ubona enables your consumers to navigate a host of Value Added Services (VAS) with ease and delight. This reduces and eliminates the need to set up and maintain expensive call-center infrastructure, translating into significant reduction in costs for your company.

 

Ubona’s services are fully configurable, flexible, manageable, easily integrated with a range of web/enterprise applications and run as a managed service. By partnering with Ubona, you can be assured of uninterrupted day-to-day business operations, and you can be rid of the hassle of complex telephony integration with your enterprise services.

 

With Ubona, you eliminate the need to hire a large number of resources to man your call center/s, allowing you to deploy your resources into more critical/core aspects of your business.

Here’s what Ubona delivers to your business:

Complete automated self-service facility for your customer with ultra reliability and utmost customer satisfaction involving the following key activities:

 

Customer activation

Service activation and deactivation

Authentication

Search and enquiry

Ticketing

Payment

Call routing

The caller experience and fulfillment of these key customer activities are implemented by using Ubona’s state-of-the-art platform.

 

To know more about Ubona’s technology and platform click here