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Home > About Ubona

Ubona is about Say & Get

Would it not be great if your end customer could just pick up his phone and ask for something to get done – it could be a dealer he wants to connect to, a new TV channel that he’d like to subscribe, latest stock market trends that he’d like to check, booking that he needs to make, a song that he’d like to download and so on.

You ask for it, you get it. In principle, voice is the ultimate no-brainer interface – and a perfect fit with a all kinds of conceivable information and content services ranging from directory assistance to content search.

And if we could deploy it in your call center to cut down transaction times, improve access and yet not compromise on reliability, security, functionality.

Ubona is here to make it a reality.

 

How can Ubona help?

 

How does Ubona work?

Ubona is your ally in optimising your customer engagement infrastructure. Whether you are an enterprise, a content provider, a media company, a web- based/online business, an airline, a bank, a player in hospitality industry...

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When you call, you typically expect a human voice or a IVR menu at the other end and you need to navigate through information hand-off between CSRs, poor accessibility at peak hours, long menus where you...

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  • "The overwhelming demand for additional packages has flooded our call centre with a vast number of callers......"More >>
  • Ubona Technologies, a Bangalore based startup that allows users in the city to speak the name of a restaurant over the phone and get connected directly...More >>

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